Shipping Policy

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At SHHL.com.au, we strive to provide fast and reliable delivery for all orders. Please review our shipping policy below:

    1.    Shipping Locations

We ship within Australia and internationally.

    2.    Processing Time

Orders are processed within 3-5 business days.

    3.    Shipping Methods & Costs

    •    Australia:

    •    Standard Shipping: $10

    •    Express Shipping: $20

    •    International:

    •    Standard Shipping: $20

    •    Express Shipping: $60

    4.    Delivery Times

    •    Australia:

    •    Standard Shipping: Up to 10 business days

    •    Express Shipping: 1-3 business days

    •    International:

    •    Standard Shipping: Up to 2 weeks

    •    Express Shipping: Varies by destination

    5.    Order Tracking

You will receive a tracking number via email once your order has been shipped.

    6.    Shipping Delays

While we strive to meet delivery estimates, shipping times may be affected by weather, customs, or other unforeseen circumstances. We will notify you of any significant delays.

    7.    Damaged or Lost Goods

If your order is damaged or lost during shipping, please contact us within 7 days of receipt for assistance with a replacement or refund.

    8.    No Returns or Exchanges

We do not accept returns or exchanges for change of mind. Please choose your products carefully. This policy does not affect your rights under Australian Consumer Law, including in the case of faulty or damaged goods, or goods that don’t meet the consumer guarantees under Australian Consumer Law.

    9.    Customs & Import Taxes

Customers are responsible for any customs duties, taxes, or import fees that may apply to international orders.

    10.    Contact Us

For shipping inquiries, please contact us at shhl@outlook.com.au